As COVID-19 continues to spread around the globe, Human Resources (HR) teams in all organisations are working hard to bring together a thorough and people-first solution to the pandemic, all while reacting to difficult questions, minimising everyday organisational disturbances and quenching the concerns of their anxious staff.  When there is an overload of anxiety and confusion amongst the employees, who can manage the answers better than an organisation’s “people centre” i.e., the Human Resource Department. The primary objective of this conceptual research paper is here to recognise the crucial role of Human Resources in the current crisis. The research will focus on How can companies/HR ensure physical and mental safety of their employees, Why employee well-being and engagement is important at this point in time, How are organisations/HR ensuring business continuity, How is HR across organisations managing the training, learning and development of employees as they work from home and, Importance of recognition and appreciation during work-from-home. The analysis of the situation and the research will be based on Secondary resourced.​

DOI: http://doi.one/10.1732/IJLMH.25691